Shipping Policy
Thank you for choosing our handcrafts! Here is our shipping policy to guide you through the process:
Processing Time
Orders are processed within 1-3 business days after payment is received.
The estimated delivery time is 3-15 days, which may change due to unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control. (Customers will be notified if any shipping issues occur with their order.)
Shipping Method
We use DHL, FedEx or other logistics to deliver your goods.
We will charge a reasonable shipping fee.The actual shipping fee will be displayed when you check out the product. Please refer to this fee.
Delivery Time
Estimated delivery time varies depending on the selected shipping method and destination.
Customers will receive a tracking number once the order is shipped.
International Shipping
We offer international shipping to most countries. Please note that customs duties and taxes may be incurred upon delivery, and these charges are the responsibility of the customer.
Returns and Refunds
If you are not satisfied with your purchase, please contact us within 7 days of receiving the item for return or exchange instructions.
We will refund you once we receive the returned item in its original condition.
Lost Package
In the rare case of a lost package, please contact us and we will work with the carrier to resolve the issue.
Contact Information
For any shipping-related questions or assistance, please contact us.
We are committed to providing our customers with a seamless and enjoyable shopping experience. Thank you for your support of handmade crafts!